Privacy Policy

Last updated: October 22, 2025

Look, We Get It

Privacy policies can be a real snooze-fest, but we're gonna keep this straightforward. At Pyrothorn Quest Architecture, we care about your info just as much as we care about getting building proportions right – which is to say, a lot.

When you reach out to us about a project or just browse around our site, we might collect some details. Nothing weird, just the basics that help us do our job and keep in touch.

What Info We're Talking About

Here's the deal – when you contact us or fill out forms on our website, we collect stuff like:

  • Your name and contact details (email, phone number)
  • Address info if you're discussing a project with us
  • Project details and preferences you share
  • Any correspondence we've had back and forth

We also grab some technical bits when you visit our site – IP address, browser type, pages you viewed. Standard web stuff that helps us understand how people use the site and where we can improve things.

How We Use Your Information

We're not gonna sell your email to some random marketing list or anything sketchy like that. Here's what we actually do with your info:

  • Respond to your inquiries about our architecture services
  • Communicate about active projects we're working on together
  • Send project updates, design concepts, and relevant documents
  • Improve our website and services based on how folks interact with us
  • Keep records for legal and professional requirements (yeah, architects gotta document everything)
  • Occasionally send newsletters if you've opted in – but you can bail on those anytime

Who We Share Stuff With

We're pretty protective of your information, honestly. But there are times when we need to share details with others to get the job done:

  • Project Partners: Engineers, contractors, consultants who're working on your project with us
  • Service Providers: Hosting companies, email services, that sort of infrastructure stuff
  • Legal Obligations: If Canadian law requires us to disclose something, we've gotta comply
  • Professional Bodies: Architectural regulatory organizations in BC when needed

We don't just hand out your info to random third parties for their own marketing purposes. That's not our style.

Cookies and Tracking

Our website uses cookies – those little data files that make websites work better. We use them to remember your preferences, analyze site traffic, and improve user experience. Most browsers let you control cookies through their settings if you're not into that.

We might use analytics tools like Google Analytics to see how people navigate our site. It helps us figure out what's working and what needs tweaking. This data's aggregated and anonymized, so we're not tracking individual people around the web or anything creepy.

How Long We Keep Your Data

We hang onto your information for as long as it's relevant. If we're working on a project together, we'll keep those records for several years after completion – partly because we like looking back at what we've built, but mainly because professional regulations require us to maintain project documentation.

If you've just made an inquiry that didn't go anywhere, we'll typically keep that for a reasonable period in case you come back to us later. You can always ask us to delete your info if you want it gone sooner.

Your Rights and Choices

You've got control here. Under Canadian privacy laws (we follow PIPEDA and BC's provincial rules), you can:

  • Ask to see what personal info we've got on file about you
  • Request corrections if something's wrong or outdated
  • Ask us to delete your information (with some exceptions for legal requirements)
  • Opt out of marketing emails anytime
  • Withdraw consent for us to use your info for certain purposes

Just reach out to us at info@pyrothornquest.info or call (604) 555-7892 if you wanna exercise any of these rights.

Security Measures

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Our systems use industry-standard security measures, and we limit access to your personal data to team members who actually need it to do their jobs.

That said, no internet transmission is 100% secure. We do our best, but we can't guarantee absolute security. If you're sharing sensitive project details, sometimes it's better to discuss those in person or through secure channels we'll set up specifically for your project.

Third-Party Links

Our website might link to other sites – supplier portfolios, building product manufacturers, that sort of thing. We're not responsible for their privacy practices, so if you click through to another site, you should check out their own privacy policies.

Changes to This Policy

We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll update the date at the top and post the new version here. For major changes, we'll try to give you a heads up through email or a notice on our website.

Questions or Concerns?

If something in here doesn't make sense, or you've got questions about how we handle your information, don't hesitate to reach out. We're always happy to chat about it.

Pyrothorn Quest Architecture

1247 Granville Street, Vancouver, BC V6Z 1M5

Email: info@pyrothornquest.info

Phone: (604) 555-7892

Governing Law

This privacy policy is governed by the laws of British Columbia and Canada. If you're accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and where we operate.